Shipping Policy

***Express and Expedited orders with different billing and shipping addresses will be cancelled***

  • We do not ship internationally at this time.
  • In stock orders ship within 24 hours.
  • Orders over $300.00 will require a signature upon delivery.
  • Transit days do NOT include Weekend or Holidays
  • Weekend and Holiday orders will be processed the next business day.
  • If a part is not in stock and must be ordered from the manufacturer, it usually takes 1-2 days to arrive to us and will be promptly shipped to you. Most orders are shipped complete within 2-3 business days. Some items ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
  • Depending upon location, ground shipments usually take 2-7 days.
  • Your order may be shipped Next Business Day, 2 Business Days or Expedited for an additional cost.
  • We cannot guarantee transit times for ground and oversize orders.
  • We ship all Ground orders using FedEx or U.S.P.S. (at our discretion)
  • In some cases PO Boxes or APOs are not serviced.
  • We do not guarantee shipping days once your order leaves our warehouse. We are not responsible for uncontrollable events that may interrupt scheduled shipping services. Shipping charges are not refundable.
  • Express Shipping: (1 Business Day, 2 Business days) In stock items will ship within 1 business day of order placement. Out of stock items will ship your selected shipping method once they are received by us from Kia. No Saturday Deliveries.
  • Expedited Shipping: (2-4 business days 48 states only) In stock items will ship within 1 business day of order placement. Out of stock items will ship your selected shipping method once they are received by us from Kia. No Saturday Deliveries.
  • Large or Oversize Items: Some items on this website do not have valid weights or dimensions causing an incorrect shipping quote to be shown at checkout. If your order happens to come through with an invalid shipping quote and additional money is required to ship your item we will e-mail you for approval. At which time you can approve or cancel your order. If you would like a quote prior to placing your order e-mail us at info@kiapartsoutlet.com.

****Damaged parts must be reported to us within 7 days of the delivery date****

Refused, Return to sender, Undeliverable or incomplete addresses. These packages will be treated as a NEW RETURN. The RESTOCK FEE will apply and the RETURN SHIPPING will be deducted from your refund!